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ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15214
  
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Should have mentioned- on it's first service Armstrong Massey charged me £70+ for oil!!! [until I refused to pay that on subsequent services].
Ripon LandRover charge £27
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 30th Nov 2006 7:09 pm |
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JMC
Member Since: 25 Feb 2006
Location: Aberdeen-Angus. Where the Bull* comes from!
Posts: 6417
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ronp wrote:IS IT ME??????
At the risk of casting aspersions....... Perhaps the North Yorks Scot thing gives a hint 
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| 30th Nov 2006 7:10 pm |
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DCR
Member Since: 07 Oct 2005
Location: Yorks
Posts: 11
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Ripon LR for me too.
Armstrong Massey have such poor service it is unbelievable they get away with it - especially the girl on service desk. I have had several dealings with them and have found them unhelpful to the point of diagnosing faults over the phone and then thinking it odd that I requested they actaully look at the vehicle to find the fault!
Last dealings were when they tried to rip me off for £900 when I put petrol in diesel tank - took them 3 days to even look at the car and come back with a price, had the car removed taken to another delaer and got it done for £300, same job.
Ripon are good value, helpful and go that extra mile imho
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| 1st Dec 2006 1:18 pm |
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davesimmons
Member Since: 11 Feb 2006
Location: Alberta
Posts: 733
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I HO, I HO, IT'S OFF TO RIPON LANDROVER I GO. Thanks for the advice from you all 
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| 1st Dec 2006 3:50 pm |
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gbroadbent
Member Since: 08 Nov 2006
Location: west yorkshire
Posts: 3
 
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perhaps its your "do it now" attitude they dont like, you cant go to the doctors and get immediate attention why should it be any different for a car, they have their day to organise too graham
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| 3rd Dec 2006 4:02 pm |
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ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15214
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Graham, with any vehicle I've previously owned, the dealer has always at least taken the time to 'diagnose' the problem, that's the least I was hoping for. I understand your point about the doctor, but if you had a serious issue you would go to A&E. This was a similar situation with my vehicle, it was urgent as I could not get access to my goods in the rear [and was not prepared to haul them through the rear cabin, on an ongoing basis]......IS IT ME!!!! am I asking too much after spending £41 with them?? Especially when other dealers I've visited throughout the country for various small items [like topping up my coolant -leak] have also provided prompt, efficient & immediate service. I was a normal heterosexual chap, but in these new woke awakenings I now identify as a Wardrobe.
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| 3rd Dec 2006 7:07 pm |
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gbroadbent
Member Since: 08 Nov 2006
Location: west yorkshire
Posts: 3
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have you been to a and e lately you wait longer than the doctors !!!!!!! graham
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| 4th Dec 2006 2:25 pm |
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ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15214
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I give up........off to slash my wrists!!! I was a normal heterosexual chap, but in these new woke awakenings I now identify as a Wardrobe.
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| 4th Dec 2006 2:38 pm |
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pparkinson
Member Since: 31 Jan 2006
Location: North Cave East Yorkshire
Posts: 6
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I have bought all my LR's from Armstrong Massey and always found them to be competetive. Agree with comment on high servicing costs but cant fault the service they have provided.
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| 4th Dec 2006 6:34 pm |
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COLT
Member Since: 02 Jan 2006
Location: Currently here, but going there
Posts: 29
 
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Not sure if this is still the case, but in the distant past when we had a Disco200, LR had a habit of changing anything that was on their tick list.
As always I asked to be informed before they did any work and decided not to have anything done at that time (twas a bit skint). Any how my point was that a large amount of their "faults" were never a problem in the 4 years we had the car and therefore we did not spend the money they were asking.
After that experience I used independant service agents (AJD LandRover in Broxbourne and KLLR in Kings Langley) and was pleased with them both.
It does not cost for a second opinion, especially if you use the firms phone to shop around Stornoway HSE MY07 with Body Colour side mouldings.
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| 5th Dec 2006 12:54 am |
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