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Altox app
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4
Altox app

Whilst not strictly a FBH issue, I figured this the best place to post. Mods please move it if I'm wrong.

I'm currently in France and the Altox app on my android phone has stopped showing tracking info.

I can get current position by texting it AND nothing on the SIM or Altox should be different than 18 months ago when the web based app worked.

So I think it's the app on android.

Giffgaff have checked and report SIM is ok and data/text/calls are all properly set to roam.

Both giffgaff AND Altox have suggested power-cycling it, but that could be a pain if it entails unplugging it from it's modified home in the car ... could take hours!

Could someone PM me likely fuses that are feeding it? And maybe what else those fuses feed?

TIA
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #227533727th Jan 2022 3:58 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

Followed instructions from giffgaff for resetting data link ... looks like it's bricked the SIM Crying or Very sad
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #227547328th Jan 2022 10:45 am
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Martin
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Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18440

United Kingdom 2006 Discovery 3 TDV6 SE Manual Buckingham BlueDiscovery 3

Roaming issue?
 06 D3 SE / 15 LR D90 XS SW / 88 LR 90 Td5 / 68 BMW 2000 ti
Any issues with the site let me know! 
 
Post #227590130th Jan 2022 2:08 pm
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Iguana
 


Member Since: 14 Oct 2013
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Ukraine 

Rolling with laughter Rolling with laughter Rolling with laughter
 Iggy/Ieuan

Current LR =
2015 RR Sport Autobiography
&
1992 Land Rover Defender Camper

- Gone but not forgotten:
MY10 D4 GS
MY05 Disco 3 'S'
MY14 FL2 HSE manual in Blue
MY15 Disco 4 HSE Lux in Santorini Black
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Post #227596230th Jan 2022 5:16 pm
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Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

Hope you're not laughing at me Iggy !

Update 1.

Giffgaff sent instructions to fix it. Followed them to the letter and looks like the SIM is now bricked. Big Cry

Update 2.

Fuse identified thanks to Martin Bow down so will try and go to the car tomorrow and force a reset.
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #227611931st Jan 2022 9:23 am
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Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

Pulled fuse, left it 5 minutes, refitted fuse ... no change.

Have to wait until I'm back in the UK now 😪
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #22763821st Feb 2022 1:12 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

ok ... not fully "decoded" what happened yet BUT about an hour out of Nantes on the return trip, my phone was sent into meltdown by txts received from the Altox.

My guess is that GiffGaff's "roaming partner" switched and forced a reset at that point. I'll check all the Altox settings soon - now that I can via txt - as I suspect some of those are wrong ( or not optimised ) and report back here in case it can help anyone else.

Smile
  
Post #22770594th Feb 2022 7:24 pm
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