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Altox remote not working
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Morepower
 


Member Since: 18 May 2012
Location: Somerset
Posts: 108

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3
Altox remote not working

I have an altox remote (fromBodsy) and I can’t get it to fire the heater, most of the time when I call the number it goes straight to ansafone, the light on the remote is on all the time, I took the gif gag sim out and put an 3 sim in and it’s still the same, it will work very occasionally but most times I get the voicemail, it doesn’t matter where I am either so it can’t be the signal (2 different sims as well)

Anyone know if I can try anything else or could the unit be faulty? The heater works ok when I run it from the IIDControl test. Sad
  
Post #189487828th Dec 2017 9:14 pm
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Bodsy
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Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21146

United Kingdom 2007 Discovery 3 TDV6 HSE Auto Java BlackDiscovery 3

What’s the giffgaff sim number? Drop me a pm with it. 👍
Have you put the sim into a normal phone first to receive the text from giffgaff?

With a working, fully inserted sim, the led will flash twice every few seconds.
What happens when you text status to the sim?
 Bodsys Brake Bible

D4/D3 Remote FBH heat kits
BAS Remaps/ EGR Blank
Transmission Flush
Software updates/enabling


Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset
See It Here 
 
Post #189494629th Dec 2017 8:29 am
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Morepower
 


Member Since: 18 May 2012
Location: Somerset
Posts: 108

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

Hi Bodsy
Yep I put the sim in my phone and set it up, same with the 3 sim, I changed sim as we do have crap mobile signal where we are but 3 works ok normally, sometimes it will fire up but more often than not it won’t, if I send a text it does nothing and if I call the number it goes to voicemail, if I take the sim out and put it back in the light will be on, then flash briefly before staying on Big Cry

I don’t know what else to try, it will fire and run on the IIDControl test. I’ve pm’d the numbers to you.

Cheers
  
Post #189498029th Dec 2017 11:39 am
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Gazellio @ Prestige Cars
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Member Since: 09 Jan 2011
Location: Chilterns- Site Sponsor
Posts: 3642

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Scotia GreyDiscovery 4

Sounds like mobile phone signal problem where is the sim located in the car?
 
We buy forum member cars - PM to get a quote. http://www.garyelliott.co.uk 
 
Post #189498929th Dec 2017 12:05 pm
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Morepower
 


Member Since: 18 May 2012
Location: Somerset
Posts: 108

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

I’ve got it in the battery box for now as it’s been too cold to route it through properly to the inside Sad
  
Post #189500929th Dec 2017 1:23 pm
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Gazellio @ Prestige Cars
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Member Since: 09 Jan 2011
Location: Chilterns- Site Sponsor
Posts: 3642

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Scotia GreyDiscovery 4

Not sure how well the signal gets through Metal Bonnet/Wings compared to Glass inside car. Question

Test it with the bonnet open or sim placed outside car if wiring long enough.
 
We buy forum member cars - PM to get a quote. http://www.garyelliott.co.uk 
 
Post #189502229th Dec 2017 2:09 pm
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Admirable
 


Member Since: 19 Jul 2015
Location: Fife
Posts: 449

Scotland 2007 Discovery 3 TDV6 XS Auto Zermatt SilverDiscovery 3

Have a read here

https://altox.ru/en/docs/manual-altox-heater/
  
Post #189502429th Dec 2017 2:18 pm
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 5017

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

ISTR reading they will not work with a 3 simm, something to do with 3 only working on 3G and they work on 2G, I could be wrong do a seach Thumbs Up
 It can when others can't,
It will when others won't,
It goes where others don't. 
 
Post #189512329th Dec 2017 7:49 pm
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zinke
 


Member Since: 22 Feb 2014
Location: Scunthorpe
Posts: 535

2006 Discovery 3 TDV6 S Manual Zermatt SilverDiscovery 3

I was going to say the same thing as M3DPO Thumbs Up
 IID, webasto software and workshop facility's available.  
Post #189517129th Dec 2017 9:22 pm
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beanie
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Member Since: 12 Mar 2011
Location: In the garage messing with something
Posts: 14125

England 2013 Discovery 4 3.0 SDV6 GS Auto Fuji WhiteDiscovery 4

Three network will not support the FBH controller, giffgaff, EE, Tesco mobile etc all work without issue Thumbs Up
 Altox GSM FBH controller thread


IID Pro MV License - D3, D4 & RRS - Enabling, Updates, D4 & RRS Timed / Remote Climate, D4 Bluetooth fitting
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Owner of the original "Beanie" grille
D4 & RRS style D3 grilles made to order
  
Post #189518529th Dec 2017 9:51 pm
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Bodsy
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Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21146

United Kingdom 2007 Discovery 3 TDV6 HSE Auto Java BlackDiscovery 3

Didn’t receive a PM from you with the sim number.

But as mentioned, Three network won’t work with these types of gsm devices as they do not use the GPRS band, only 3G and 4G. You need GPRS signal.
Three is the only major network that does not use gprs.
 Bodsys Brake Bible

D4/D3 Remote FBH heat kits
BAS Remaps/ EGR Blank
Transmission Flush
Software updates/enabling


Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset
See It Here 
 
Post #189564031st Dec 2017 2:20 am
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Morepower
 


Member Since: 18 May 2012
Location: Somerset
Posts: 108

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

I changed the sim as I was having problems anyway and thought it might help Big Cry I’ll check to see if the pm went, I’m still away so can’t do anything at the moment.

Cheers Bodsy Thumbs Up
  
Post #189564431st Dec 2017 2:44 am
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Hardware17
 


Member Since: 28 Jun 2016
Location: Manchester
Posts: 3477

England 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

Strangely my calls to the altox have gone through to voicemail last two days... have to check if it's moved and can't get signal. It texted me the day before I lost contact.
 Dean.
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #189566031st Dec 2017 9:43 am
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Morepower
 


Member Since: 18 May 2012
Location: Somerset
Posts: 108

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

Right back home now, I switched the SIM cards back and have the Gif Gaff sim back in, stood next to the car with bonnet open and dialled the number, it went straight to voicemail Big Cry

Anyone got any ideas now cos I’m at a loss?

Bodsy I’ve pm’d the number to you just now.

I’m going to have a large whiskey now 🤬🤬
  
Post #18975624th Jan 2018 8:36 pm
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Admirable
 


Member Since: 19 Jul 2015
Location: Fife
Posts: 449

Scotland 2007 Discovery 3 TDV6 XS Auto Zermatt SilverDiscovery 3

What is the light doing on the Altox? Solid, slow blink, fast blink?
  
Post #18976104th Jan 2018 10:04 pm
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