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Back after Crankshaft failure
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EOBLR4
 


Member Since: 31 Mar 2021
Location: England
Posts: 9

Back after Crankshaft failure

Well after 11 months of ownership, the engine ate itself last February while the missus was driving, luckily slow moving traffic, unluckily blocking the entire country road. There are some right arses about, shouting and going.
Anyway after making my way out, the car was throwing battery errors so didn't think it was a major issue until the wife explained the almighty crunching noise from the car when it died.
I decided to get it towed to my local LR dealer for diagnosis, knowing full well a big bill was on its way or trying to source an engine from somewhere. A couple of days later,phonecall from dealer saying yes, the engine was goosed and the estimate was £16k

The car is 15 plate, 57000 miles, 4 owners and a mixture of indy and LR services. The dealer explained they would put the case to LR, so I had to send all the paperwork over to them. I didn't hold out much hope. But low and behold after 2 weeks they came back with an offer of 80% contribution, so taking into account a major service and Cam belt job was due, I jumped at it. So about 1500 quid out of pocket.

Unfortunately, delays in parts and a certain conflict meant the car sat in LR for 5 months, but the dealership was fantastic with the claim and supplied me with a courtesy car, and threw in new batteries for the Disco as it was sat for so long.

Now i know we hear about horror stories and dealer bashing,but the dealer was brilliant and did well in my opinion to get an 80% contribution on a new engine for me.

So am happy to have the new engine, certainly tell the difference and from the experience they have managed to keep a customer in the LR brand. They will certainly get my future custom.

  
Post #23068507th Sep 2022 6:20 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

Very Happy
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #23068517th Sep 2022 6:44 pm
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James W
 


Member Since: 27 Mar 2008
Location: Wirral, UK
Posts: 3056

United Kingdom 

Good lord, you've done well there, you should feel very happy with that outcome.

Not that it should be down to luck for TDV6 owners, they should all be covered for this design fault, but I'm glad you had a happy tale to tell (mostly) Thumbs Up
 D4 XS, gone, much loved, never forgotten
2018 FFRR SDV8 Autobiography - WTF does this button do 
 
Post #23068527th Sep 2022 6:54 pm
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Robert SausageTrousers
 


Member Since: 09 Aug 2015
Location: Cornwall
Posts: 466

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Bonatti GreyDiscovery 4

Nice to hear.
  
Post #23068808th Sep 2022 7:27 am
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thisandy
 


Member Since: 28 Jan 2018
Location: Pembrokeshire
Posts: 293

Wales 2010 Discovery 4 3.0 TDV6 HSE Auto Zermatt SilverDiscovery 4

So nice to hear an uplifting story about LR,a brand we all know and love Whistle Laughing
  
Post #23069518th Sep 2022 3:23 pm
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ratrunner
 


Member Since: 20 Nov 2015
Location: cotswolds
Posts: 194

United Kingdom 2015 Discovery 4 3.0 SDV6 SE Auto Santorini BlackDiscovery 4

Name and fame the dealer Thumbs Up
  
Post #230710110th Sep 2022 11:52 am
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EOBLR4
 


Member Since: 31 Mar 2021
Location: England
Posts: 9


Hendy Land Rover is the dealer.
  
Post #230710310th Sep 2022 12:15 pm
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ianm27
 


Member Since: 02 Jun 2016
Location: Hertfordshire
Posts: 2154

England 2012 Discovery 4 3.0 SDV6 GS Auto Orkney GreyDiscovery 4

Great result for you Thumbs Up and a rare event where a dealer is praised Thumbs Up
 Uncle Ray's spare wheel protector
Limo Tint
Blackvue front & rear dashcam
Cruise control switch pack
Bodsy's remote for FBH 
 
Post #230711210th Sep 2022 2:01 pm
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