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DN
D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2294
  
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| Base CD Player not accepting discs. |
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OK, I know it's not the end of the world, but I do expect it to work  although it's not something I use a great deal TBH. Only 3 wks out of original warranty, and now under LR approved extended warranty,and this happens  All discs (genuine) continually keep being ejected, with 'disc error' showing on display. I have tried resetting (car asleep,battery disconnect, wait,etc) to no avail. Anyone with any experience of this? before I take it to a dealer, and is there likely to be any reason why it wouldn't be covered? TIA.
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 20th Dec 2008 4:45 pm |
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fob
Member Since: 28 Mar 2008
Location: Wigan
Posts: 48
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I have this issue with mine went in James Edwards @ Chester who said there is a new version of the unit which they have ordered for me been waiting 3 weeks and still no reply as of yet. Will keep you posted
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| 29th Dec 2008 9:52 am |
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countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
 
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If you read the extended warranty the stereo is covered, even though the dealer told me it wasn't when selling the policy
It excludes "Telephone/TV/DVD/Video and Satellite navigation systems", which means the normal stereo and CD player are covered. 
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| 29th Dec 2008 10:00 am |
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DN
D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2294
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Thanks fob, I will take it in, in the new year and see what they say. Be interested to hear about the new unit. C/wide, thanks I had read the same, and hope it will be covered, it's just you never know with some of these dealers....
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| 29th Dec 2008 10:49 am |
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countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
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I got a new radio as well a couple of weeks ago under warranty, the 6 CD version.
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| 29th Dec 2008 11:33 am |
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HIGHSTAL2
Member Since: 08 Nov 2008
Location: NEW JERSEY
Posts: 9
  
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This is not uncommon, you need a new radio. There is a SSM for this, Land Rover knows there is an issue. If the certified won't cover it, ask the service manager to goodwill it. You might have to pay a % of the cost. Call customer service before going to the dealer. They should take care of it for you...
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| 1st Jan 2009 3:45 pm |
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DN
D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2294
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Update:- (very important dealership) had car last week,tried a s/w download, again witnessed the problem, fortunately someone from LR warranty was there also, & with great relief, a replacement has been authorised ,BUT on back order as I suspected :roll.
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| 2nd Apr 2009 7:39 pm |
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DN
D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2294
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Sorted at last  A very big thank you to Lisa, and the team at CHPR for their help in this matter. However, I am now in dire need of some counselling, after dribbling over their showroom vehicles.   
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| 22nd Apr 2009 11:42 am |
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