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alanwxr
Member Since: 19 Nov 2006
Location: West Yorkshire
Posts: 306
  
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Made a complaint on line, thanks for the advice.
Is there any way to get a usage report?
Happy Christmas from  BT!!!!
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 25th Dec 2009 11:22 am |
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Slimer
Site Moderator
Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295
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TazDaz wrote:I don't think any UK ISP has a completely "unlimited" service without the fair use bit somewhere.
Sky don't have a fair usage policy (only one that I know of), make a point of stating that they do not have one and will never restrict your speed or bandwidth, true to their word too, can't fault their service for phone & broadband The End
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| 25th Dec 2009 8:27 pm |
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mzplcg
Member Since: 23 Jun 2009
Location: Gone
Posts: 1087
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BT Business unlimited also has no limits. At 26.99 + VAT it ain't cheap though. With me and the missus working from home we regularly hit 100GB/month without issue. Oh, and add another fiver for a static IP and then it will only be provided on a business line which also costs more than a residential one.
Might have to look at Sky then 
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| 25th Dec 2009 9:09 pm |
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Slimer
Site Moderator
Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295
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BT still have a fair usage policy on their so called 'unlimited' business offering and will cap you, been there done that so to speak.... .....limited BT Business unlimited dumped as soon as I could The End
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| 25th Dec 2009 9:14 pm |
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TSR2
Member Since: 22 Jul 2008
Location: North Lincolnshire
Posts: 1104
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alan,
I don't know how to find out what the down load usage is, maybe there's something on the BT web site in your account system that might tell you how to check it. Good luck. 
Trev.
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| 25th Dec 2009 9:58 pm |
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simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
 
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Switch to TalkTalk. Very good broadband, cheap phone bill and UK landline & international calling is free.
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| 26th Dec 2009 1:57 am |
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pom
Member Since: 10 Feb 2008
Location: Worcestershire
Posts: 1790
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the best adsl supplier I have used bar none is a small firm called IDNET.
Support is freephone number and sometimes you get a director on the line! When it comes to faults they absolutely run circles around the BT system, I have a lot of sites with these guys and also have the 4 hour bt response with them for business clients.
Moving provider is very easy now, get a MAC code from existing provider and you will be with your new one in 7 days or less with no downtime.
I can get 10% off their web prices, pm me if you are interested in switching.
Pom
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| 26th Dec 2009 10:46 am |
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NoDo$h
Member Since: 02 May 2006
Location: Finding new and exciting ways to milk badgers.
Posts: 19689
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alanwxr wrote:Made a complaint on line, thanks for the advice.
Is there any way to get a usage report?
Happy Christmas from BT!!!!
Download this: http://www.thinkbroadband.com/tbbmeter.html
Compiles monthly logs across all ports. I found this after Vodatwat raped me for £70 despite their "usage meter" telling me I was within my limit. Turns out their one is only a "guide". Still waiting on their laughable customer services to respond to my complaint. I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
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| 26th Dec 2009 11:33 pm |
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J@mes
Member Since: 10 Nov 2008
Location: Bomber County
Posts: 4547
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We have BT Business at my missus house and its crap. Its slow, it drops out quite often and customer service is terrible. Never speeds above 1 Meg, and BT blame the exchange. My house, on the same street but 100 yards up ALWAYS gets 4Meg, no matter what time of day or night it is, and never drops out.
NHS won't pay for the missus to have sky BB though, despite the fact that reliable BB is essential to her work  2014 D4 XS
2005 D3 SE - Gone
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| 26th Dec 2009 11:40 pm |
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jkp
Member Since: 17 Sep 2005
Location: Living among Bawbags
Posts: 4528
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Sitting playing Forza3 this morning, nursing a serious hangover and got a chap at the door.
"I'm here to fix your phone!"
Turns out that one of the junction boxes on a pole 100m away was having work done on it last Monday and the tech was caught up the pole as the snow came on real heavy. He climbed down and decided to not go back up due to the weather leaving quite a few houses without phone lines over Xmas 
The problem with my phone? He'd removed both my wires from the connector effectively 'disconnecting' me.
Brilliant 'eh?!?
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| 28th Dec 2009 6:30 pm |
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