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D4 touch screen.
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Grandadrob
 


Member Since: 21 Dec 2017
Location: Leominster
Posts: 279

England 2009 Discovery 3 TDV6 HSE Auto BournvilleDiscovery 3
D4 touch screen.

My friend has a 13 plate D4. One with the basic screen, no satnav. It has stopped working. He has a warranty with WarranyWise/Quentin Wilson. He claimed, through a dealer, and was refused without reason. Anyone heard of that one ?
 1955 SWB Series 1 86 inch
1960 SWB Series 2 88 inch
2009 Discovery 3 HSE Bournville Pearl 
 
Post #215616123rd Jun 2020 4:31 pm
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M3bobby
 


Member Since: 21 May 2018
Location: Sleaford, LINCS.
Posts: 857

United Kingdom 

Could the dealer have just said the warranty company won’t cover it? It does happen. Can you ring them direct to ask them to explain and see what they say.
 012MY RRS 5.0 Supercharged Autobiography (Current)
Mods:
TPMS (Complete but got an issue)
Genuine LR DRLs (Complete)
Remote Boot close from key fob (Complete)
2016 Discovery 4 Mirrors AKA RRS2 (Complete)
2014 L405 Surround Camera retro fit (Now 2016 L319)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE (Complete)
2014 LR4 Homelink (Complete)
2016 FFRR Electrochromatic Wing Mirror Glass (Complete) 
 
Post #215621023rd Jun 2020 8:24 pm
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RogB
 


Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1637

United Kingdom 

Quite often warranties don't cover infotainment equipment including IIRC LR Warranty, not sure how it would work with those that are integrated for climate control etc etc etc.
 2011 D4 XS 305 MY12 - gone but not forgotten  
Post #215624824th Jun 2020 7:03 am
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M3bobby
 


Member Since: 21 May 2018
Location: Sleaford, LINCS.
Posts: 857

United Kingdom 

That’s a good point, at what point does the infotainment become an integration of every system. Could PDC be classed as a safety feature and not infotainment for example? And who makes the call. I think I’d make a comment on social media and see what happens.
 012MY RRS 5.0 Supercharged Autobiography (Current)
Mods:
TPMS (Complete but got an issue)
Genuine LR DRLs (Complete)
Remote Boot close from key fob (Complete)
2016 Discovery 4 Mirrors AKA RRS2 (Complete)
2014 L405 Surround Camera retro fit (Now 2016 L319)
2013 RRS Dual View Screen fit (Complete)
2016 LR4 RSE (Complete)
2014 LR4 Homelink (Complete)
2016 FFRR Electrochromatic Wing Mirror Glass (Complete) 
 
Post #215625024th Jun 2020 7:10 am
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swansty
 


Member Since: 21 Sep 2008
Location: Northern Ireland
Posts: 914

Northern Ireland 2010 Discovery 4 3.0 TDV6 XS Auto Zermatt SilverDiscovery 4

Fairly sure on my warranty direct policy that ICE is not included which is how they class the screen i would imagine.
  
Post #215630924th Jun 2020 10:34 am
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nigel207
 


Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1342

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto ZanzibarDiscovery 4

Warranty Direct now do their cover by varying grades and add-ons. I have recently taken out a three year policy on our D4 and ticked every option which includes the infotainment - amplifiers, sat-nav, etc., etc. The extra cover was minimal in the grand scheme of things, but you don’t need much to go wrong on a D4 to make the cover worthwhile.

I’ve had cover with Warranty Direct in the past and found them to be excellent. Obviously I’d rather not have the trouble with the car, but...........
  
Post #215631724th Jun 2020 11:06 am
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Grandadrob
 


Member Since: 21 Dec 2017
Location: Leominster
Posts: 279

England 2009 Discovery 3 TDV6 HSE Auto BournvilleDiscovery 3

The problem is that that lovely friendly car salesman will try to sweeten the deal by giving a warranty. Great, but obviously a £500 priced warranty (to the dealer) won’t cover as much as a £1000 one. Just like any insurance policy, it should be read before purchase to ascertain its true value, but who does ?
 1955 SWB Series 1 86 inch
1960 SWB Series 2 88 inch
2009 Discovery 3 HSE Bournville Pearl 
 
Post #215633024th Jun 2020 11:42 am
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nigel207
 


Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1342

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto ZanzibarDiscovery 4

How long has your friend had the car? Less than 6 months it’s up to the seller (if it’s a garage) to sort out warranty or not.
  
Post #215633224th Jun 2020 11:54 am
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Grandadrob
 


Member Since: 21 Dec 2017
Location: Leominster
Posts: 279

England 2009 Discovery 3 TDV6 HSE Auto BournvilleDiscovery 3

Four months
 1955 SWB Series 1 86 inch
1960 SWB Series 2 88 inch
2009 Discovery 3 HSE Bournville Pearl 
 
Post #215633724th Jun 2020 12:11 pm
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nigel207
 


Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1342

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto ZanzibarDiscovery 4

Then it’s covered under the Consumer Rights Act 2015.

https://www.citizensadvice.org.uk/consumer...-used-car/
  
Post #215636624th Jun 2020 2:13 pm
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