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Leon
Member Since: 26 Apr 2014
Location: Leamington Spa
Posts: 428
  
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Hi all,
Got to get booked in for the recall but........
Had the vehicle for 3 years so no idea of the previous towing conditions.
Purchased a detachable towbar when I first had the vehicle but noticed play after towing the caravan.
Wasn't happy with the play so fitted a Land Rover fixed towbar.
After a few months the recall letter came.
I Have now noticed after towing the caravan when I go to remove the towbar cover the fixed towbar moves slightly then is stable again until the caravan is towed.
So, do I send it in with-
A. Nothing on
B. With a removable (going to have to make a purchase)
C. With the Land Rover fixed (as is).
Obviously a problem with the rear cross member.
Has anybody else been in my situation?
Thanks in advance.
Last edited by Leon on 10th Dec 2016 12:19 pm. Edited 1 time in total
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 10th Dec 2016 11:19 am |
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BLFarrar
Member Since: 02 Aug 2006
Location: Deepest, Dankest, Darkest, Dingiest......Le Halifax, West Yorkshire...with strong links to Ireland
Posts: 6222
 
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take it in with the detachable...they sort it for free BREXIT - done properly.
Right now ...We need Government - not Politics
Save the Dipstick Flagbearer-keep it simple, less likely to fail campaign-agenda items:Starting Handles, Acetylene Lamps.
Founder: Dipsticks-R-Us Inc
D3 HSE-perfectly formed, passenger friendly...has real DIPSTICK
Jag XK-but sadly no DIPSTICK...HUGE design fault
FL2 has DIPSTICK..."real comfort in rear seats"
VW Golf wondermobile (?)..has real DIPSTICK
Morris Minor..original DIPSTICK technology..and a real KEY.
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| 10th Dec 2016 11:21 am |
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adeybambam
Member Since: 25 Sep 2010
Location: Skipton, North Yorks
Posts: 71
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Thread resurrection time! I had the tow bar recall letter on my my2006 disco3 about 5 years ago. I never got round to doing it. Does anyone know if Land Rover will still honour it?
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| 28th Jun 2020 11:37 am |
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nigel207
Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1344
 
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I would imagine so as it was a safety issue. If you do a DVLA search you’ll probably see that there is an outstanding recall on your vehicle, as could any potential buyers if you were thinking of selling.
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| 28th Jun 2020 12:24 pm |
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swansty
Member Since: 21 Sep 2008
Location: Northern Ireland
Posts: 918
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Someone posted recently that the recall had expired.....
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| 28th Jun 2020 1:34 pm |
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gareth71
Member Since: 10 Apr 2016
Location: North-east Wales
Posts: 547
 
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They won't honour it. I asked that question, having recently discovered quite a lot of (surface, I hope) rust around the towbar mount and towing electrics on my D3.
The reply from JLR was that because, after consultation with the DVSA, it wasn't deemed to be a safety-critical issue (!), they issued an 'owner notification programme' instead of a safety recall. They reckon they made "every possible effort" to contact registered owners (which is clearly b*llocks, because the D3 has been registered to me at the same address for the last four years, and to its only other owner for its entire life before that).
Bottom line is that even though they have no record of any inspection/work having been carried out on my D3, the 'notification programme which definitely wasn't a recall' expired at the end of December 2018, so they don't want to know. In summary - "we tell you that we tried to contact you even though we clearly didn't try very hard at all, the deadline's passed, and even though we didn't check your D3 and there may well still be a problem with it you can shove it up yer bum..... sir."
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| 29th Jun 2020 2:03 am |
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nigel207
Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1344
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In other words, just what you would expect from JLR then? 
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| 29th Jun 2020 9:00 am |
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Motolab
Member Since: 18 Oct 2019
Location: Sleen
Posts: 1815
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nigel207 wrote:In other words, just what you would expect from JLR then? Rolling Eyes
Isn’t that far to easy?
A lot of these D3’s are 15 years old..... we can debate about safety ofcourse, but 12 or 15 years is a lot...
Adaybambam Is saying he had a letter 5 years ago.... and did not find the time in 5 years to visit a LR dealer... yeahhhh you can not blame LR i think..
Other cases are maybe to specific, but... again... they are old cars...
I myself think i have an obligation to myself and my motor also... so i check every one or 2 years if there are recalls on my motors... we have a responsibility ourselfs also i want to say, atleast IMHO.. Best regards
Harold
Always looking for Pre '55's & Pre war British Motorcycles! knowing or having one for sale? PM please. I visit the UK 6 times a year
Ps. I edit my texts quite often, english is not my native language, so I will edit My “typo’s” etc. 
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| 29th Jun 2020 6:43 pm |
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Sea Raider
Member Since: 01 Nov 2016
Location: None
Posts: 4450
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gareth71 wrote:They won't honour it. I asked that question, having recently discovered quite a lot of (surface, I hope) rust around the towbar mount and towing electrics on my D3.
The reply from JLR was that because, after consultation with the DVSA, it wasn't deemed to be a safety-critical issue (!), they issued an 'owner notification programme' instead of a safety recall. They reckon they made "every possible effort" to contact registered owners (which is clearly b*llocks, because the D3 has been registered to me at the same address for the last four years, and to its only other owner for its entire life before that).
Bottom line is that even though they have no record of any inspection/work having been carried out on my D3, the 'notification programme which definitely wasn't a recall' expired at the end of December 2018, so they don't want to know. In summary - "we tell you that we tried to contact you even though we clearly didn't try very hard at all, the deadline's passed, and even though we didn't check your D3 and there may well still be a problem with it you can shove it up yer bum..... sir."
The tow bar? 
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| 29th Jun 2020 6:55 pm |
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gareth71
Member Since: 10 Apr 2016
Location: North-east Wales
Posts: 547
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[quote="Motolab"]nigel207 wrote:Adaybambam Is saying he had a letter 5 years ago.... and did not find the time in 5 years to visit a LR dealer... yeahhhh you can not blame LR i think..
You sort of have a point, but I don't think it would've been 5 years ago. JLR customer services said in their e-mail to me, and I quote, "Land Rover initiated a customer satisfaction program in October 2017 regard the use of a detachable tow bar". So only just over two and a half years ago.
Quote:I myself think i have an obligation to myself and my motor also... so i check every one or 2 years if there are recalls on my motors... we have a responsibility ourselfs also i want to say, atleast IMHO..
Again, you make a good point. But JLR were quite clear that they managed to convince the DVSA that the tendency for a caravan or trailer to detach itself from a Disco 3 in the middle lane of the M6 isn't a safety issue, so they were able to avoid initiating a safety recall (so it wouldn't show up as an outstanding recall on the gov.uk site).
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| 29th Jun 2020 7:51 pm |
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LiftedDisco
Member Since: 10 Jun 2010
Location: Towcester
Posts: 997
 
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Somehow the dates don’t seem to add up - JLR were actively involved in recalls on the detachable tow bar many years ago...
My D5 was two years old in March and I had a fixed towbar on my previous D4 which I had for three years prior to that. My D4 before that had the detachable tow bar and I had the work done on that under warranty - at a guess, this would have been around six years ago in all... D4 Commercial - 65 Plate, 2016MY
D5 Commercial - Handed back when I left that job…
D4 Commercial (2014MY) - gone
D4 Commercial SDV6 - Baltic Blue (also gone)
D1 300TDi... 2" lift, HD bumpers (both), detachable tow hitch, 9,500lb winch, 235/85/16 muds and plenty of other toys (gone to make way for the next toy...)
Smiles per Mile - Tornado Motorsports caged Evo 3... 100" Defender look-alike, with Range Rover running gear - all fully IVA'd and registered!
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| 29th Jun 2020 8:24 pm |
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kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6570
 
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Here it wasn’t even part of the “customer satisfaction” program (as stated earlier by others, it wasn’t a recall). Yes, .fi has the identical removable tow bar..................
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| 29th Jun 2020 8:31 pm |
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waterbuoy
Member Since: 26 Oct 2013
Location: Argyll
Posts: 2862
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LiftedDisco wrote:Somehow the dates don’t seem to add up - JLR were actively involved in recalls on the detachable tow bar many years ago....
JLR were first on the case back in 2014 so it could well have been 5 years ago
Much longer thread on the issue here:
https://www.disco3.co.uk/forum/q393-detach...le+tow+bar Currently 2009 Disco 3 SE, 2013 MY D4 HSE and 2016 D4 SE
Previously:
TD5 Defender 110 CSW (230k miles)
300TDi Disco 1 (289k)
4 RR Classics (300-350k each, 2 manual, 2 auto)
110 V8 CSW (220k)
S3 109 hi cap pickup (ex RN)
S2A 88 Safari SW with lpg conversion (bloody lethal)
Last edited by waterbuoy on 29th Jun 2020 8:59 pm. Edited 1 time in total
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| 29th Jun 2020 8:53 pm |
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gareth71
Member Since: 10 Apr 2016
Location: North-east Wales
Posts: 547
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I'm only quoting what Neil Lynch, from JLR customer services, told me in an e-mail a few weeks ago when I asked the question...
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| 29th Jun 2020 8:55 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
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The official service action was only valid for two years from Dec 2014. 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 29th Jun 2020 9:30 pm |
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