Member Since: 21 Dec 2017
Location: Leominster
Posts: 279
Beware of Lancaster insurance
Just sold my old Disco. I renewed with Lancaster three months ago for £169. I phoned them to cancel, having made no claims. They told me that I was not entitled to any refund whatsoever. Waffled about set up fees, cancellation fees, and my three months of cover. I am furious because I have absolved them of covering me against any accidents for the remaining nine months. What an absolute con, I will never use Lancaster again. 1955 SWB Series 1 86 inch
1960 SWB Series 2 88 inch
2009 Discovery 3 HSE Bournville Pearl
11th Apr 2018 12:13 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72775
Do the policy t&cs say anything about refunds on a cancelled policy?
11th Apr 2018 12:15 pm
daviesto
Member Since: 18 May 2015
Location: Reading, Berks
Posts: 67
Totally depends on what terms you took out the insurance under. Many policies become non-refundable after very short periods. If you accepted a policy under certain cancellation terms then its only fair they apply those terms.
11th Apr 2018 12:16 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
I heard they are furious that you sold your Land Rover 3 months after taking out their annual insurance
Always read the small print 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
11th Apr 2018 12:28 pm
DavidSally
Member Since: 31 Oct 2012
Location: Chesterfield
Posts: 565
It's no use bleating about the Terms and Conditions that you were happy to accept only 3 months ago.
11th Apr 2018 12:54 pm
Steamyrotter
Member Since: 03 Jul 2017
Location: Somewhere near Somewhere else in Somerset
Posts: 117
Quote:
It's no use bleating about the Terms and Conditions that you were happy to accept only 3 months ago.
the small print is there to protect them as well as ... them.
If things were meant to be easy, then I will soon complicate them....
Please note...
Anything I say is only from my personal experience and knowledge..
I don't assume to know everything, and know there is a lot I don't know..
But then I could be talking .. O
Criticism of Small Print (also known as the terms of the contract) is usually loudest from those who see a free (or cheap) lunch and don't want to know why until too late. I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
11th Apr 2018 1:25 pm
pjm-84
Member Since: 04 Oct 2016
Location: Hampshire
Posts: 2432
I can beat that.
I insured my motorbike and paid in full (only £100) only to change the bike 3 months later. I ended up paying £30 to cancel the policy. It would have been £55 to cancel, but they realised, when it was pointed out, that I had a nominal refund for the remaining unused 9 months.
Unable to reinsure with them for the new bike as the cost (pro rata) worked out at £500 against a market rate of £230.
It's about a third of what i paid this year!!!! So on that basis 3 months cover then leave is ok.
You could just suspend it and leave them with 9 months of admin to do on it..
Dean
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
11th Apr 2018 2:22 pm
Mikeyb
Member Since: 08 Nov 2016
Location: Maldon, Essex
Posts: 515
you definitely don't want to do that. If the new owner has an accident and you had left the vehicle insured, your insurance co would be liable for half the settlement costs, affectiing your claims record, NCB etcNot such a Disco Newbie now!
IID BT
11th Apr 2018 4:39 pm
KTM Gordo
Member Since: 18 Jul 2017
Location: St Neots
Posts: 109
This is something that happens surprisingly often, and a variation is where people opt to pay for their annual insurance in monthly instalments and get annoyed when they cancel the policy but need to keep up the repayments.
Before we buy a car we spend a lot of time looking at the details and considering the options to make sure we get exactly what we want - or as close to it as possible. Yet when we come to insure it, we sign on the line without looking too closely and then wonder why the product we've bought doesn't match our expectations.
Financial products aren't all that exciting compared to a shiny toy, which is why we don't give them the attention we ought.
caveat emptorGordon
2016 D4 Landmark, Yulong White, SDV6, Ex-JLR Fleet
2013 D4 HSE (Gone! Sold within the forum)
11th Apr 2018 7:48 pm
Mogwyth
Member Since: 03 Oct 2014
Location: Pwllheli
Posts: 3976
Think you'll find Lancaster are a brokers and it will be the Insurers who set the terms for your policy, including any cancellation terms.
Mikeyb wrote:
you definitely don't want to do that. If the new owner has an accident and you had left the vehicle insured, your insurance co would be liable for half the settlement costs, affecting your claims record, NCB etc
Not sure how that works, unless you have an any driver policy and even that is driving with your permission..==================================
05 D3 HSE V8 4.4
04 MG TF 135
03 MG TF 115 Cool Blue Edition
02 MG TF 160
00 Hymer B564 Lionheart
1971 Series III 109
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
... All LED interiors lights, DRLs, Spare Wheel protector.
