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Iid keeps freezing
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Disco neil
 


Member Since: 26 Feb 2018
Location: Kent
Posts: 125

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4
Iid keeps freezing

Well my iid turned up and I set up my account and bits and pieces. Tried enabling the rear camera, but every time I do it just freezes up and doesn’t do anything. I just get a blank box ghosting over the text. When I try shutting it all down and connecting again it just comes up with tool does not respond. If I leave it for a while then it works again but just freezes up when I try and save the ccf files.

So annoyed right now as it’s not like I’ve done it on the cheap and bought a cheapy item. It’s over £400 for one of these things and you just expect it to work!
  
Post #197298811th Aug 2018 1:03 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Update the tool to the latest firmware, make sure the app is up to date and try again Thumbs Up
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Post #197299011th Aug 2018 1:05 pm
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Disco neil
 


Member Since: 26 Feb 2018
Location: Kent
Posts: 125

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

How do I do this as when I go on the website it there’s no links for a firmware update?
  
Post #197299111th Aug 2018 1:07 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Register and login
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Post #197299511th Aug 2018 1:12 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

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Post #197299611th Aug 2018 1:13 pm
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Oswiperus
D3 Decade 


Member Since: 02 Apr 2010
Location: Chelmsford, Essex
Posts: 1590

United Kingdom 2005 Discovery 3 TDV6 SE Auto Java BlackDiscovery 3

Have you got your unlock code yet?
 Stu

2016 D4 Landmark current
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Post #197301911th Aug 2018 3:16 pm
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Disco neil
 


Member Since: 26 Feb 2018
Location: Kent
Posts: 125

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

Yeah. Got that.

So far I’ve managed to code the new 5 button key. Drls to stay on when the headlights are off. Activate the rear view camera. All of this has been quite painful when it freezes up all the time. I really wasn’t expecting something that cost so much, to be so much of a headache
  
Post #197316612th Aug 2018 10:28 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

So you have already edited the CCF successfully?
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Post #197316712th Aug 2018 10:33 am
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Disco neil
 


Member Since: 26 Feb 2018
Location: Kent
Posts: 125

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

Yeah I’ve pretty much done what I needed to with the iid but it’s just annoying that it’s so touch and go wether it works or not. Waiting on a reply back from gap about the issue but they are on their annual holidays. I’ve bought obd boxes like this before and paid like £25 and been able to do other things like this on other cars I’ve had. Yes they have had the same sort of issues but I expected it from something that costed £25. I’m happy with the outcome and the unit has paid for itself already but I just expected a more seamless experience.
  
Post #197317512th Aug 2018 10:47 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

At what point did it work? After the firmware/app updates?
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Post #197318112th Aug 2018 11:07 am
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Disco neil
 


Member Since: 26 Feb 2018
Location: Kent
Posts: 125

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

The first thing I tried before I updated the firmware was turn on the rear view camera. This took many attempts to work without freezing but eventually got there. I then updated the firmware but it didn’t make any difference as when I turned the drl’s on for the facelift headlights and also programmed the second key it still froze every time I tried.

There’s a couple of things I tried like seeing how many keys are activated on the car but it just froze trying. As I’ve said it’s just touch and go if things work.

I’d like to have a go setting different heights to the suspension but I need to do a bit more reading up before I start messing with that.
  
Post #197318412th Aug 2018 11:27 am
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tatra805
 


Member Since: 24 Jul 2018
Location: Pezinok
Posts: 10

Slovakia 2008 Discovery 3 TDV6 Base 5 Seat Manual Zermatt SilverDiscovery 3

Hi

Similar problem here too. Also new tool arrived this week.
Waiting for gap to come back. Tool freezes and has to be left out for some time before it can be used again without getting the “tool does not respond” at startup.

Must be a bug of some sorts in the communication with ipad/phone ( same on both devices) as the iid continues its task when it freezes. ( eg purging fbh)

Editing ccf not possible when uploading files always the “upload failed” message.
Always a backup failed message at start of upload.

So spending more time trying to get it started vs working with it atm.

I’m confident they’ll come with a solution soon. Please if having same issue send them the bug report as this is their only real technical reference for what is going on.

👍
  
Post #197502518th Aug 2018 5:56 am
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Disco neil
 


Member Since: 26 Feb 2018
Location: Kent
Posts: 125

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

The iid tool was faulty. Gap sent a new one and asked me to send old one back. They said they wouldn’t cover the return postage back to Canada. So I called duckworths and told them the situation. He said return iid to them and they will pay postage cost. Can’t fault them! Haven’t used the new tool yet but will have a go today.
  
Post #197502718th Aug 2018 6:00 am
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tatra805
 


Member Since: 24 Jul 2018
Location: Pezinok
Posts: 10

Slovakia 2008 Discovery 3 TDV6 Base 5 Seat Manual Zermatt SilverDiscovery 3

Hi Disco Neil

Any progress with the new tool?

I am waiting for GAP but holidays over there. Big Cry

Tried mine using 3 different devices with different IOS versions and always the same result. As my unit came also from Duckworth i think it is mutual interest to see if it would be a batch failure or individual units showing this problem. Hence my interest knowing if the replacement tool worked ok?

There are now 3 threads with similar communication gremlins in the past week.

I'm holding off holidays as i need diagnostics with me (new car to me, first trip and going "remote" enough to be wanting to do some self diagnose in case something happens)
  
Post #197603821st Aug 2018 8:29 am
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paulf
 


Member Since: 23 Sep 2017
Location: Rutland
Posts: 89

England 2014 Discovery 3 3.0 TDV6 XXV LE Auto Causeway GreyDiscovery 3

I bought one a few weeks ago too and have been having the same issue. I’ve found it’s much better if you turn of the WiFi on your phone or tablet and also make sure the radio is off in the car. I think it’s a firmware issue rather than a fault as such with the tool.
 Discovery 4 XXV
BMW 530d M Sport plus
BMW R1200GS Adventure
Aprilia RSV1000 Tuono 
 
Post #197616121st Aug 2018 2:27 pm
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