Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161
DG,
So it's normal to receive a customer survey after purchasing a LR vehicle in the UK? Is it the dealer or LR themselves who send them? I didn't get one when i bought mine in France....
15th Jun 2017 9:15 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72775
Me neither. Though it may be a new fangled thing as haven't bought a new car from LR since 2006.
15th Jun 2017 9:16 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
I've had them both paper and online
15th Jun 2017 9:17 pm
Bello35
Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161
You must be a VIP then DG...
15th Jun 2017 9:18 pm
Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
I've had one for the last 3 and every time the car goes in for a service or work.DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
15th Jun 2017 10:00 pm
Hairy Dan
Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319
I've had them for the past 3 D4's but not the new one (yet) I even got £50 for answering one of them Cheers Ian
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Club N.E.R.D.S
Kielder 4x4 Safari
Discoless
I get an online survey every time my car goes in the dealer, service repairs etc, basically asking how I rate the dealer. this includes one question, would I recommend Land Rover.In Spain - 2018 F Pace - Down and out's Velar
In UK - Dare not say on this Forum
Gone - Lots of Lode Lane vehicles.
- Beta User
16th Jun 2017 7:46 am
ruben D3 Decade
Member Since: 26 Sep 2006
Location: ASTURIAS
Posts: 2382
and here too! lost in translation!
16th Jun 2017 9:58 am
B16 KJR
Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005
I have always had survey's from LR about the service that I have received after a dealership visit, but I've never had one about the vehicle itself.
16th Jun 2017 10:59 am
pjm-84
Member Since: 04 Oct 2016
Location: Hampshire
Posts: 2432
Seems to be a new thing. Had one when I purchased our VW Cali. When asked if I would buy from the dealer again, I responded maybe.
This allowed VW to claw back from my dealer a considerable amount via the rebate scheme. Had one very dealer on the phone to me. I felt bad so wrote an email to VW
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
dealer on the phone to me. I felt bad so wrote an email to VW
