Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 433
Sack the designer
Actually offer customer service/care.
Give a once they have your money
Even try catering for existing customer base not just new demographic.
They actually need levelling a bit, but it’s not at the factory floor that needs to suffer, it’s at the top!Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed
13th Apr 2018 8:10 pm
mz mini
Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759
Bravo well said Land Rover 90 - deceased
Discovery 3 - deceased
Discovery 4 2013
Mini Cooper S 1964 Mk1 - International Rally winner red & white
Mini Cooper s 1964 Mk1 - Road Rally champion green & white
Mini Cooper S 1971 Mk3 - original and unrestored
Porsche 911 997
Porsche Boxster 3.4S
VW Polo 1.2
Citroen Xsara Picasso - shed/run around
Last edited by mz mini on 13th Apr 2018 8:19 pm. Edited 1 time in total
13th Apr 2018 8:12 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72741
+1. LR only give a about those with cars in their warranty when they cock up, the rest can go hang. Not a good way of keeping costumers loyal.
Last edited by DSL on 13th Apr 2018 8:20 pm. Edited 1 time in total
13th Apr 2018 8:14 pm
chugga90
Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 433
Also get rid of that Jimmy Carr on the Jag advert!Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed
13th Apr 2018 8:18 pm
mz mini
Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759
Sorry beg to differ just get rid of Jimmy Carr forever Land Rover 90 - deceased
Discovery 3 - deceased
Discovery 4 2013
Mini Cooper S 1964 Mk1 - International Rally winner red & white
Mini Cooper s 1964 Mk1 - Road Rally champion green & white
Mini Cooper S 1971 Mk3 - original and unrestored
Porsche 911 997
Porsche Boxster 3.4S
VW Polo 1.2
Citroen Xsara Picasso - shed/run around
13th Apr 2018 8:21 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72741
I just watched the Carr advert, do they seriously think that will sell cars?
Dog was cute though.
14th Apr 2018 8:22 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50930
Same old whiners still driving an LR 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
14th Apr 2018 8:24 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72741
I was whining about a Jaaaaaaaaag advert. Last time I looked I don’t drive one of them.
14th Apr 2018 8:25 pm
chugga90
Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 433
On the subject of Jag sales.
When collecting my Discovery this morning, after a disappointing visit.
The sales team were arranging cars on the forecourt, not too sure spinning the wheels and revving them like they were is needed.
Manufacturer and dealer need reality check.Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed
14th Apr 2018 8:28 pm
G_Cam
Member Since: 12 Aug 2010
Location: Fife
Posts: 2048
They might get bought out by Toyota 1 TR6 Rusting away quietly
1 FARR UTV SOLD
1 International Harvester SOLD
7 x D3 all SOLD
2 x D4 both SOLD
1 x Mrs D4 'Panther' SOLD
1 x Outlander van SOLD
1 continual stream of car parts and me living in the garage...
15th Apr 2018 7:57 am
kajtzu
Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6538
Unlikely unless Tata wants to sell. Which is very unlikely as Tata Group is financially quite strong.
If JLR would have been owned by the Ambani family it would probably have already been split between the brothers
15th Apr 2018 7:57 am
DaveJLBI
Member Since: 07 Mar 2014
Location: Clare
Posts: 657
Sack the designer
Actually offer customer service/care.
Give a once they have your money
Even try catering for existing customer base not just new demographic.
They actually need levelling a bit, but it’s not at the factory floor that needs to suffer, it’s at the top!
Unfortunately and sadly the above appears to be very true, with a lot of long term Land Rover owners now going elsewhere, with items 2,3, and 4 being the most apparent cause.
So far mine has been ok, but come it’s third birthday not sure if I’ll keep it long term which was the original plan or sadly look at moving away to a different brand.
18th Apr 2018 5:05 am
Carabraxis
Member Since: 30 Dec 2007
Location: Mansfield
Posts: 220
Sadly after 6 discoveries my current is likely to be my last LR as well.
The D5 is price prohibitive and there is nothing currently comparable in the LR range that will meet my needs. I need to tow a 2.7 tonne horse trailer so the DIsco Sport won't work for me.
LR do seem to have abandoned a huge market sector
18th Apr 2018 6:42 am
muddywheels4wd
Member Since: 16 Dec 2010
Location: East Riding of Yorkshire
Posts: 1659
6 frustrating years of issues with dealers/build quality/customer service finished my LR dream
People thought I wore rose tinted glasses I bought that many over 16 years but they were excellent vehicles before Tata took over imho and experience
They abandoned LR fans not having a replacement for defender ready and going for prestige pricing yet building tat - a cheaper comfortable utility model would of been popular especially if built properly
Maybe they should do what Vauxhall are doing and things might get better Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW
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