2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
24th Apr 2019 7:20 pm
RAW
Member Since: 14 Oct 2008
Location: Devon
Posts: 936
Had this issue with 2 ford vans, both needed new engines and all servicing had been done by ford main dealer, 1st one i got a 70% contribution on 2nd one i got 95%, also because i have paid towards the cost they both now have full manufactures warranty on them. It doesnt hurt to ask for a bit more MY18 RRS Autobiography Fuji White
MY15 D4 silver Commercial
MY11 D4 Fuji White Landmark (Gone)
MY11 D4 Silver Commercial(Gone)
Isuzu Utah D Max(Gone)
John Deere Gator HPX
Nifty Lift HR12
Kubota KX41-2
24th Apr 2019 7:26 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438
How long do people expect a 3 year, unlimited mileage, warranty to last?! (Clue - The answer is in the question!).
While it’s disappointing that any engine could let go after 34,000 miles, LR have supported this car above and beyond any reasonable commitment, by contributing 60% of the cost of repair to a very well used car at a point way beyond the expiry of its original warranty. To come back and ask for the same again (or more), 5 1/2 years later, is amazing!
This car is no longer LR’s responsibility.2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: FL2 as a second car
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
24th Apr 2019 7:42 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438
kajtzu wrote:
Personally I think a brand new engine should last more than 5 1/2 years and 54000 km.
But this is on a car that is 9 years old, with 249,000 miles on the clock. Warranties don’t start again once a component has been replaced.2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: FL2 as a second car
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
24th Apr 2019 7:46 pm
kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6568
I do agree with you w.r.t. warranty of the whole vehicle. They certainly do not start all over again.
If JLR replaced a failed engine with a new one they also gave it (the engine) a two year warranty (I think). In the European Union, the manufacturer’s warranty does not replace consumer protection or laws, it can only complement it or be better. Also, generally, an engine is thought to be designed to last more than 54000 km. As a consumer, at least here, you’re allowed to expect that something lasts for a certain period. Whatever it is is usually not defined in law.
Whether the consumer is “right” is down to a. His skill at negotiating, b. Manufacturers’s interest of doing something, or c. failing that the legal system if it comes to that (and usually it does not since the consumer cannot realistically sue a big company in EU; we are not like USA in that regard).
24th Apr 2019 8:14 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
An example of the goodwill we never hear of? 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
24th Apr 2019 8:21 pm
kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6568
Only read of it......
24th Apr 2019 8:23 pm
Biffysun
Member Since: 09 Jul 2011
Location: Central
Posts: 1787
disco5 wrote:
GOT 60% towards new engine should i push for more .... only took 1 phone call today ??
Bite their arm off!
24th Apr 2019 10:32 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72775
All the way up to their shoulder!!
25th Apr 2019 2:41 am
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902
and then tell us the secretJoined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
25th Apr 2019 6:44 am
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438
Well done for getting what you wanted, though I fear that’s a fair amount of “goodwill” used up at LR; let’s hope it doesn’t make them that much more defensive the next time a 4 year old car, with considerably less than 250,000 miles, breaks.2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: FL2 as a second car
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
Disco5 I'm delighted for you, not just the result but the speed with which it came.
It's a result totally at odds with the experience of countless others on the forum, which is as baffling for me as it must be welcome for you. There have been so many instances of flat refusal on cars less than a year out of warranty that this outcome will have more than a few gnashing their teeth!I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
25th Apr 2019 8:34 am
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
Red Merle wrote:
Well done for getting what you wanted, though I fear that’s a fair amount of “goodwill” used up at LR; let’s hope it doesn’t make them that much more defensive the next time a 4 year old car, with considerably less than 250,000 miles, breaks.
But I expect they are still making money from the sale. They don’t sell engines at cost do they!
I still think it’s disgusting engines are letting go that early if they have been maintained to the manufacturers spec. It’s embarrassing for the brands reliability.
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done for getting this far.
... All LED interiors lights, DRLs, Spare Wheel protector.
Bite their arm off! 
