Member Since: 23 Jan 2015
Location: Holmfirth
Posts: 180
Paint Fault
Hi guys Hoping for a little help
We have a MY14 XS firenze red that has developed a fault in the paint. Local landrover bodyshop guy has inspected and advised that the back end of the car and the whole passenger side needs to be painted, he has put it down to a contaminet in the paint line at the factory
My concern is what if there are other parts of the car that have the same problem..... he did advise that Landrover may tell them to paint the whole car but not heard back yet
Opinions please MY16 HSE Firenze Red Loving it
MY14 XS (Gone and missing it like mad)
Firenze Red
Remote FBH (Beanie)
20" 510 style with Scorpions
19" 704 style with Duratracs (Once the winter comes)
24th Jul 2015 11:03 am
LiftedDisco
Member Since: 10 Jun 2010
Location: Towcester
Posts: 997
What's the fault?
Mine (14MY, also Firenze Red) has very soft paint which has worn away to bare steel on the driver's door threshold in 35,000 miles...D4 Commercial - 65 Plate, 2016MY
D5 Commercial - Handed back when I left that job…
D4 Commercial (2014MY) - gone
D4 Commercial SDV6 - Baltic Blue (also gone)
D1 300TDi... 2" lift, HD bumpers (both), detachable tow hitch, 9,500lb winch, 235/85/16 muds and plenty of other toys (gone to make way for the next toy...)
Smiles per Mile - Tornado Motorsports caged Evo 3... 100" Defender look-alike, with Range Rover running gear - all fully IVA'd and registered!
24th Jul 2015 10:25 pm
Muddy Steve
Member Since: 23 Jan 2015
Location: Holmfirth
Posts: 180
I had all little blisters show when we had the hot weather and some of them popped leaving bare metal showing. still waiting to hear what they are going to do. Not good on a £40k+ vehicle MY16 HSE Firenze Red Loving it
MY14 XS (Gone and missing it like mad)
Firenze Red
Remote FBH (Beanie)
20" 510 style with Scorpions
19" 704 style with Duratracs (Once the winter comes)
27th Jul 2015 3:04 pm
Muddy Steve
Member Since: 23 Jan 2015
Location: Holmfirth
Posts: 180
Ok this get worse......
Landrover have turned around and said the paint thickness points to the car having some paint since the factory and are not going to do anything
I have contacted the dealer we purchased the car from and they are going to look into it, at the moment we are left with a £40k+ car with paint that is slowly pealing off around the area where the bubble popped
What the hell am i going to do MY16 HSE Firenze Red Loving it
MY14 XS (Gone and missing it like mad)
Firenze Red
Remote FBH (Beanie)
20" 510 style with Scorpions
19" 704 style with Duratracs (Once the winter comes)
29th Jul 2015 3:38 pm
dadof7kids
Member Since: 23 Aug 2011
Location: sunny Doncaster
Posts: 1303
How long have you had the car?java Black D3 gone : (
Club Lux : ) GONE : (
29th Jul 2015 4:19 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438
Obvious question, but has the car seen paint since it was new?
Have you owned it from new?
Is there any possibility that they could be right?
If not, I would now be looking to take legal advice at this stage. Are you a member of one of the proper breakdown organisations, like the RAC of AA? I've found their free legal advice to be invaluable in these situations before. You may even be able to get free legal advice via your home insurance policy.2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: FL2 as a second car
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
Last edited by Red Merle on 29th Jul 2015 4:45 pm. Edited 1 time in total
29th Jul 2015 4:26 pm
Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
From his Avatar link, it's a 2014 Model so it could be two/three years old. In warranty?Never take life too seriously. Nobody gets out alive anyway.
D4 SDV6 SE Tech Kaikoura Stone MY15.
29th Jul 2015 4:34 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50947
Did you buy it from an LR dealership? ...new or second hand?21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
29th Jul 2015 5:06 pm
dubbs
Member Since: 18 Apr 2012
Location: Gloucestershire
Posts: 3626
Take it to a high end detailer and ask them to do a paint thickness check and report.
This will tell you the condition of the paint around the whole vehicle and be an independent report for any further actionMY15 DIY Black Pack (Better than factory and half the price!)
Prospeed rock/tree sliders w/steps
HSE Winter wheels
TransK9 B24
Travall Cargo Guard
Hatchbag
29th Jul 2015 5:28 pm
Kilovolt
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1022
Take a good look at the door joint gaps and hinge locations. Does it look as though it has had the doors off / replaced / re-aligned. Has it been in an accident basically?
Good luck."Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
Current Ride: D4 XS Commercial Baltic Blue SDV6 fully loaded with heated everything
Track Days: BMW E36 M3 Evolution MY 1996 (3.2 Litre 377 BHP sat in 1,250 Kgs of car, with a pro safety cage and some serious braking power)
29th Jul 2015 6:01 pm
Muddy Steve
Member Since: 23 Jan 2015
Location: Holmfirth
Posts: 180
Thanks guys
It was 10 months old, purchased from a delear and it had been one of there directors cars from new. It came with Landrover used warranty, I have spoke with the delaer they have checked at there end and it never had any work carried out paint wise.
I am going to ask Landrover customer services to get involved, as you can imagine i am distraught about this and very disapointed
MY16 HSE Firenze Red Loving it
MY14 XS (Gone and missing it like mad)
Firenze Red
Remote FBH (Beanie)
20" 510 style with Scorpions
19" 704 style with Duratracs (Once the winter comes)
30th Jul 2015 9:00 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72799
Get an expert report for it, if says it hasn't been repainted then start action against the supplying dealer as that's who your contract is with, not LR. Sounds like LR is just dismissing you out of hand, well to do otherwise would admit they screwed up the paint process.
30th Jul 2015 9:08 am
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50947
So reading between the lines ....both LR & your dealer think that you have had the car repaired \ sprayed and are sitting on their hands ...is that right?21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
If you have LR finance on it get them involved as from my experience they will help you.
LR customers services and dealer will you about.Defender 300Tdi 110 HCP - Keswick Green
Discovery 4 SDV6 HSE LUX - Montalcino Red/Black Pack - Gone
Connect L2 Double Cab - Moondust Silver
Connect L1 - Moondust Silver
VW California Ocean 150PS DSG - Reflex Silver
30th Jul 2015 9:29 am
Muddy Steve
Member Since: 23 Jan 2015
Location: Holmfirth
Posts: 180
Started a case with Landrover customer services, will contact Landrover finance next. The dealer who supplied the vehicle is being vauge landrover have advised i take it up with the supplying dealership as the dealership who service and have looked at the bodywork are not the supplying dealership.
My next step is to have a report carried out by a well known bodyshop / body repair company and then look at my options.
I am not afraid of taking this further i have a good realtionship with my solicitor, i have tried to contact him to discuss this but he is on annual leave for the next two weeks.MY16 HSE Firenze Red Loving it
MY14 XS (Gone and missing it like mad)
Firenze Red
Remote FBH (Beanie)
20" 510 style with Scorpions
19" 704 style with Duratracs (Once the winter comes)
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