Member Since: 17 Aug 2005
Location: SE England
Posts: 459
S Seat probs again
Just got the car back from the dealers with some kind of reset done to deal with the Park brake warning light but I did mention the sinking seat problem as well.
The paper work says no fault found so I rang them to be told that they had left it all night and that the seat was still in the same position. The numpties
I had told them that it was the bad design of the lever which goes down on every contact with a bum cheek but they just ignored me.
When pressed they said that they were sure that if it was a problem that LR would let them know.
Blind leading the blind
I can live with it but really on a £30K + car, this is unacceptable. It's a great car/tool but I really do think that it is at least £10K overpriced.
I think it's not even so much a price issue, it's the fact that LR couldn't give a stuff even when it's obvious that they have made basic design flaws.
Every business makes mistakes but decent ones put their hands up to them and get them sorted because they want to keep the customer.
22nd Feb 2006 11:31 pm
croyde
Member Since: 17 Aug 2005
Location: SE England
Posts: 459
Surely these niggling faults should have been found during the 1000s of miles of pre-launch testing across the planet over a variety of different terrains and wildly flunctuating temperatures
They must of cut corners and have decided that their customers can do the testing for them and pay for the pleasure of helping the company.
Perhaps LR did not let the test drivers get out of the cars during the 0000s of miles of testing , thus they did not find out about sinking seat syndrome
Or
They only had SE or HSE test cars, this may not be so far from the truth as I have heard HSE test cars mentioned from several different sources but never S or base cars
22nd Feb 2006 11:39 pm
SN
Member Since: 03 Jan 2006
Location: Romiley
Posts: 13710
Now I know I've only had my S just over a week but I have been keeping an eye out for the sinking seat issue, and I have to say, even being only 5'3" (and therefore more likely to slide up onto the seat than stepping in more easily) I haven't, a) noticed my a**e catching the lever or b) the seat sinking - by checking my eyeline against the underside of the top of the steering wheel and the edge of the fascia over the dials.
May be it is just caused by the different ways people get in and out of the car - not that that makes it excusable, but possibly why this design made it into productionSteve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Take your car to my dealer I am sure they will oblige
23rd Feb 2006 12:22 am
zebadee
Member Since: 15 Feb 2006
Location: The Magic Roundabout
Posts: 1392
Initially I also thought that the “Sinking Seat†scenario was caused my hitting the lever when getting out of the vehicle. This resulted in some very entertaining acrobatics as I tried various ways of getting out without hitting the lever !!!
However I've since found that on a long journey, of say 2hrs, the seat will have sunk a little before I reach my destination, requiring a pump up again.
So I spoke to my dealer about this & they say that there is a design problem with the seats that LR are aware of. Apparently they (my dealer) have replaced a couple of seat bases, only to have the problem reoccur. So after contacting LR about this they were told that there is a modified seat base being issued to solve the problem.
They had offered to replace my seat base, but as it’s quite a task, we’ve decided to wait to see if this “modified base†LR are issuing will solve the problem.
So when they’ve proved the new seat base on other D3’s I’ll get mine done.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum