Member Since: 16 Jan 2005
Location: On the sofa
Posts: 2185
Shouldn't my steering wheel be on straight?
After Stratstone did some suspension work a couple of months ago (anti roll bar bushes and something swingarm-y) my front tyres are now bald on the outer edges.
I took it back and shelled out a hefty £95 to get the "four wheel alignment" treatment.
They gave itme back saying the adjustment was "quite far out".
On the way home I notice that my steering wheel now points significantly off to the left.
Do I have a quality complaint and am I within my rights to expect that they do the tracking AND give me back a car with "straight-ahead" steering wheel? My service rep can be a bit of an excuse-merchant and will wriggle out of rework if he can.
cheers
robAll opinions expressed in this posting are my own and are not necessarily those of someone who knows what they are talking about.
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3rd May 2009 6:26 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72831
Sounds like what has happened to Mrs DSL's car, unfortunately that dealer is 250 miles from here so cheaper to pay £95, assuming servicing dealer would do it FOC.
3rd May 2009 6:34 pm
AndrewS Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10438
Take it back chap. They have not adjusted correctlyIn the Beginning there was nothing, which exploded.
Usual Stratstone F k up - none of them ae immune to the idiot factor must be company policy
Get it back to them and demand they do the job correctly,thats if they know how?
3rd May 2009 7:06 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72831
Wasn't stratsones, was Lakeland and would cost me £100 in fuel to get there & back, plus a very long day! Besides car ain't moving until I get the EGR valve sorted!
3rd May 2009 7:11 pm
MacLeod 313
Member Since: 18 Apr 2008
Location: away
Posts: 10723
Mines due to have the rear AR Bushes by my dealer, do I need to look out for this too
TFC diagnosed the bushes failing, and pointed out the play in them, N/S alot worse. TFC did say its a simple job, wheel off n replace, will that require a 4 wheel alignment
Just asking as my MTR's are as new, not wanting to tear them up
3rd May 2009 7:14 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72831
Mine has dramatically worn the inside edge off the tyres in only 5k miles.
Ah.. Lakeland then - that will each me to read posts correctly
Still stand by my comments about Strastones though - currently having to travel out of South Wales to find a non Stratstone dealer to do work,real pain but ant the work done correctly!!!
4th May 2009 10:30 am
gilmore
Member Since: 16 Jan 2005
Location: On the sofa
Posts: 2185
No Simoniz - you were right. Stratstone's mis-aligned my wheel. I think Lakeland did DSL's missus' car.
cheers
robAll opinions expressed in this posting are my own and are not necessarily those of someone who knows what they are talking about.
Land Rover Defender V8, 50th Anniversary Edition
Mercedes ML350CDI
HM Moto CRE300X
Honda CRF250X
1974 Honda CB750K4
1975 Honda CB750K5
Ford Transit Custom (for the bikes)
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k up - none of them ae immune to the idiot factor must be company policy 
,thanks for clarifying.
