Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795
Taking delivery of a new D4 in Stornaway Grey in Leeds?
Hopefully not one of the two on trade plates thats I have just seen being driven by men in suits (salesmen?) through Hunlset in South Leeds trying to play dodgems with each other. The front one kept slamming the brakes on to see if the second would run into its rear, before thrashing it to get away and do the same again. Last seen turning into Tate Vehicles Repair Facility. (looks like its also a vehicle prep center.)
Far to busy playing at teenage twocers to care about the new D4's or the other road user behind them, including me!
Rant over.
Man with no D3 anymore, but cant leave the forum....how sad.
15th Feb 2012 2:02 pm
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
- heard nightmares like that before about people seeing their car being thrashed by idiots working at the garage - isnt there a dealership in Hunslet? - should shop 'em
15th Feb 2012 3:04 pm
Peely
Member Since: 12 Dec 2011
Location: Lancs
Posts: 283
Good to know that, especially if you're expecting your new (hard earned) Disco 4 and it be pristine and never driven in anger before, personally I would like someone in authority at the relevant dealership to be told, ................ and sack the numpties !!
15th Feb 2012 3:56 pm
CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
'Farnells Central Leeds' is in Hunslet (used to be Guy Salmon), I'd be tempted to give their DP a call and shop 'em
15th Feb 2012 4:13 pm
CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
From the DP...
Thank you for bringing this to my attention. I will investigate this immediatley.
Regards
Craig
Craig Roberts
Dealer Principal
Farnell Land Rover Leeds
Nice to see they are looking into it
15th Feb 2012 5:19 pm
Peely
Member Since: 12 Dec 2011
Location: Lancs
Posts: 283
Did you contact the DP then, or has he just read the forum ?
Reading the forum would indicate an active interest in finding out what the customers demands , expectations and needs are.
I hope he does, although I shall not hold my breath LR4 HSE 5.0 V8 Alaska White
LR4 HSE 5.0 V8 Nara Bronze (Gone)
D4 Landmark SDV6 Black(Gone)
Velar 240 S Eiger Grey
FLTRXST
15th Feb 2012 6:04 pm
mcsimmo
Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795
Perhaps if the van I was driving said Police instead of that of a well know retail outlet they might have thought twice about what they were doing.Man with no D3 anymore, but cant leave the forum....how sad.
15th Feb 2012 6:52 pm
mcsimmo
Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795
CFB,
did you get any feedback from the DP?Man with no D3 anymore, but cant leave the forum....how sad.
16th Feb 2012 3:16 pm
CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
No nothing since the acknowledgement
16th Feb 2012 3:31 pm
mcsimmo
Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795
I wont hold my breath in that case.Man with no D3 anymore, but cant leave the forum....how sad.
16th Feb 2012 8:30 pm
addicted to nurburgring
Member Since: 30 Sep 2009
Location: Yorkshire
Posts: 139
I have purchased 3 vehicles from Farnells in Guiseley. The customer service has been first class and much better than my experience with Audi and Porsche. I am sure the Group DP would be horrified if he knew this was going on and I am sure the culprits will be dealt with appropriately!
Unfortunately, there are always going to be employees who behave in a questionable manner.Current:
2014 RRS 3.0 HSE
Porsche 997 GT3
BMW 118d SE
Past:
D4 HSE 3.0 TDV6 Auto
D3 HSE 2.7 TDV6 Auto
Last edited by addicted to nurburgring on 6th Mar 2012 1:32 pm. Edited 1 time in total
29th Feb 2012 12:27 pm
CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
I have had a reply from the DP thanking me for bringing this to his attention, the matter has apparently been investigated and appropriate action taken against those involved.
As in the post above I have always had great service from Farnell's over the years and I'm assured that they read the forum and find it valuable although for commercial reasons don't directly contribute.
29th Feb 2012 4:04 pm
mcsimmo
Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795
Hats off to Farnells for responding to this. I know they have a good reputation, so its pleasing to see they have acted on this.Man with no D3 anymore, but cant leave the forum....how sad.
29th Feb 2012 9:04 pm
Peely
Member Since: 12 Dec 2011
Location: Lancs
Posts: 283
Yeah, just a shame that their staff let them down in the first place, not good to see people abusing other peoples pride n joy !
If I found out one of them was mine, I'd have been looking for someone's head to roll !
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- heard nightmares like that before about people seeing their car being thrashed by idiots working at the garage - isnt there a dealership in Hunslet? - should shop 'em
