Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
I'd ring 'em back and tell them to drain the tank & replace with clean fuel and a new filter..... or will they personally stand the cost of replacing your catalytic convertor if it suffers premature failure And if they say it'll be OK and not to worry, ask them what the contaminant is and the %age of contamination..... 'cos that's the only way they could give any form of assurance
10th Jul 2006 11:38 am
Mossy
Member Since: 01 Jul 2005
Location: Hollyoaks, UK
Posts: 2682
Hi TFC, I've done / said pretty much all that, which is why it wont be ready before 2pm. I think they thought it was diesel residue, but who knows. I was too was concerned about the amount of contaminant, given that I'd run the tank to near empty so could have been "mostly diesel".
I've asked for it to be recorded that it has been blowing smoke due to dealer induced contaminants, just in case the damage has already been done.D3 HSE V8...
10th Jul 2006 11:50 am
10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
i'd follow it up with a letter confirming the same to the DP....just in case the service records get 'lost'
10th Jul 2006 11:55 am
Gareth Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26702
I can't believe the casual attitude your dealer has! Given the cost of replacement engines, catalytic convertors, injectors, fuel pumps etc, you would think they would not take any chances and should have used clinicly clean equipment. Thats what it says in the manual.
"It'll be alright guv" is not what I would want to hear with my 40 grand vehicle puffing away on the forecourt.
You should give a good run, and get a free tank of fuel out of the dealer to prove no lasting damage.
10th Jul 2006 11:56 am
SN
Member Since: 03 Jan 2006
Location: Romiley
Posts: 13710
I concur with what Gareth and TFC are saying - I would be absolutely hopping madSteve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
10th Jul 2006 11:59 am
10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
Unfortunately CC damage isn't immediately apparent, it can take weeks or months to show itself...
I saw one on a Vaxuhall that had got so hot it melted the carpet backing and started the carpet smouldering - through the heatshield It had previoulsy had contaminated fuel four months previously, the deposits on the CC had slowly built up with the resultant loss in performance until the gaps were small enough and flow of gases was high enough to superheat the components
Still got the TDV6 - Mine wont be ready until Monday now as the spare wheel winch has failed - apparently "it's a common problem" or so I was told. I suggest we all rush out an check.... or maybe not - perhaps you feel lucky?
Oh well, just have top continue my unofficial V8 vs. TDV6 comparison.
Byeeeeeeeeeee 8)
Mine failed. Pain in the ar@e. Wouldn't hoist the wheel up to the top, and therefore needed to keep the spare in the boot. Due to kinked cable I think. Very annoying, and not something you can do a lot about.Discovery 3 tdv6 7 seat Buckingham Blue
Had it since new - sold Jun 17 after 12 years and 214,000 miles
10th Jul 2006 12:36 pm
Mossy
Member Since: 01 Jul 2005
Location: Hollyoaks, UK
Posts: 2682
Gareth wrote:
I can't believe the casual attitude your dealer has!
You would if you knew my dealership D3 HSE V8...
10th Jul 2006 5:12 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
How complicated can it really be to give customer satisfaction ..instead of this shrug of the shoulders 'I couldn't give a damn' attidude.
It really, really sucks....and makes me so mad . If one of my guys gave as much as a hint of it they'd be out on their ar$e before they could draw their next breath.
Trouble is if you've got the attitude at the top, it spreads like a disease through the rest of the team.
Yes, anything can go wrong in all aspects of life but it's the enthusiasm, committment and reassurance to get things rectified that count.
I would get it put on record at Landrover customer services as well.
You imagine if it was the other way around and you had contaminated the fuel system. I am sure they would be questioning whether your warranty is still valid.Zermatt silver 06 reg.
Gone but not forgotten !!!
10th Jul 2006 5:46 pm
Mossy
Member Since: 01 Jul 2005
Location: Hollyoaks, UK
Posts: 2682
Well, the planets have aligned and order is restored to the entropic Universe - got me V8 back 8) .
All working (including clean fuel) and notes on my records of the contamination issue. I am assured it will not be a problem - s'pose I'll just have to wait and see. Might follow a few of your chap's suggestions above too re customer service etc. Can't hurt to have it all documented at various sources.
Cant really add to my V8 vs. TDV6 comparison yet as my journey home was sooo punctuated by congestion even I could almost (NB almost) see the point of walking. The V8 noise was welcome, but performance in tonight's traffic could have been matched by a two-stroke lawnmower.
However, watching my mpg reading 14 whilst stationary - my mind did wander to the delights of 27+ of the TDV6.
It's like this; we know the girl in the little black dress looks stunning, sounds great and is the envy of all, but when you've got her nuaghty twin in the scarlet dress and that glint in her eye... sometimes it just makes sense. D3 HSE V8...
10th Jul 2006 8:20 pm
LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23369
I'm a massive V8 fan, I've had at least one V8 car for the past 17 years.
However, since oil burners have improved so much in recent years, I believe that a reasonable capacity diesel engine mated to a good auto. box is the ideal power source for a large 4X4. The TDV6 could IMO have been larger with more torque, but with some T/C magic applied to the ECU it's fine, actually it's very good.
MPG is now 25(worst urban)-32(best motorway) with 5,800 on the clock, under normal driving. I doubt in the real world if the TDV6 (with re-map) is actually much if at all slower than the V8. It would be interesting to compare.
Mossy it's a shame we don't live nearer, we could try it. Glad you have your D3 safely back & hope there will be no long term damage.
10th Jul 2006 9:38 pm
Mossy
Member Since: 01 Jul 2005
Location: Hollyoaks, UK
Posts: 2682
LT wrote:
The TDV6 could IMO have been larger with more torque,
I'd like to think the anticipated V8 Diesel will make it into the D3 at some time, as well as the FFRR and Sport. Would be an opportunity lost, although maybe LR will provide both diesel options as the TDV6 is good on paper for the ~30MPG, and I believe 25mpg is the average being quoted for the V8.
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And if they say it'll be OK and not to worry, ask them what the contaminant is and the %age of contamination..... 'cos that's the only way they could give any form of assurance 
| 08MY Discovery 3 (history) 
. If one of my guys gave as much as a hint of it they'd be out on their ar$e before they could draw their next breath.
