Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
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I am still having difficulty with the clutch on my D3. It has done 13000 miles and when in heavey traffice or manouvering the caravan I get a smell of burning. I have had the dealer look a number of times now only to be told that I am rding or slipping the clutch. I have contacted LR customer service only to be told that I must agree to pay for the gearbox to be removed for investigation. They have stated that if no fault can be found with the clutch or there is signs of the clutch slipping then I will have to foot the whole bill. I amm amaxed at such a responce from LR customer service. Anybody got anythoughts or ideas.
Russell MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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 4th Sep 2008 3:15 pm |
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JWS1
Member Since: 16 Jun 2008
Location: Bristol
Posts: 11
 
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hmm...deja vu
I had exactly the same issue when towing, dealer refused to touch it despite agreeing there was an issue as it wasnt a warranty item until something went wrong. Clutch gave out after 18,000 miles, recovered by LRA and replaced under warranty...clutch had delaminated (i thnk there is a tsb for this)
If it is still in warranty I would wait...main stealer prices for removing gearbox for investigation would be savage.
After 3 years I have lost the will to argue (or talk) with LR customer service. Great car, and I will buy another...but the after sales support is just a joke.
Jeremy
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| 4th Sep 2008 5:17 pm |
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sacimiddx
Member Since: 09 Mar 2007
Location: hants
Posts: 2143
 
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JWS 1
take a trip to Yeovil for your next D3
you won't regret it Illegitimi Non Carborundum
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| 4th Sep 2008 6:15 pm |
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