Member Since: 09 Apr 2010
Location: Warrington
Posts: 12
Warranty Query
My Disco was first registered on 27th June 2008, with a standard 3 year warranty. The vehicle has a full main dealer service history. On Monday, 4th July (3 years and 1 week after first registration) the warning came up on the dashboard saying "Engine System Fault". It has been with the dealer since then, and they have confirmed, following consultation with Land Rover head office, that a new turbo unit will have to be fitted.
My query is whether anybody has been successful in getting the warranty extended in similar circumstances. The main dealer is trying to get this done for me at the moment, but I would welcome any comments to hopefully reassure me of the likelihood of their chances.
7th Jul 2011 11:33 am
CMG
Member Since: 12 Jul 2010
Location: USA
Posts: 956
I'd think they do it has a goodwill and to keep a customer. A week isn't long nor should it make a difference. 17 Discovery 5 HSE Si6, Fuji White on brown | 07 LR3 SE 4.4 Java Black on Alpaca
Club V8/Club OCD
7th Jul 2011 12:43 pm
packingstrips
Member Since: 24 Mar 2010
Location: uk
Posts: 435
If you are the original owner and the service history is good then i can see no reason why there wont be some kind of goodwill contribution....keep your fingers and toes crossed.
7th Jul 2011 12:43 pm
1177peterb
Member Since: 09 Apr 2010
Location: Warrington
Posts: 12
They have that they have a discretion of up to 25%, but are trying to get this increased by Land Rover UK, which is good news, as the cost of the repair has been indicated as £16K!!!!!
7th Jul 2011 12:52 pm
packingstrips
Member Since: 24 Mar 2010
Location: uk
Posts: 435
16k....what a load of Turbo is about a grand, labour around 5 hrs. £2000-£2500 tops!!
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Turbo is about a grand, labour around 5 hrs. £2000-£2500 tops!!
