Member Since: 02 Oct 2006
Location: in a sheepskin coat
Posts: 51
memorable handover?
last week i had a customer pick up a new disco se auto in silver. it was for his missus birthday as a present that she didnt know about. so on arrival too the showroom we had decorated the car in baloons and ribbons etc. a small bottle of champers in the cooler box, bunch of flowers and a card signed by everyone in the dealership. as you can imagine she was over the moon, making it a very memorable event and handover.
my question to you owners out there are what did you get on handover (i know this was a special occaision so a little over the top) but what would you expect/dod you get as a gift to make it memorable?
swiss
16th Oct 2006 5:56 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72788
Re: memorable handover?
swiss tony wrote:
a small bottle of champers in the cooler box,
Would have to be a very small bottle!
swiss tony wrote:
my question to you owners out there are what did you get on handover (i know this was a special occaision so a little over the top) but what would you expect/dod you get as a gift to make it memorable?
I spent 74k on 2 x D3s this April & got bu**er all except the keys. One did not even have a wheel lock key & when that did arrive, it was the wrong one (the dealer's system can not cope with a customer having two cars!). Took 4 months to get the full sized spare that should have only taken few weeks. When you buy Merc, at least you feel you are valued as a customer & worth a bunch of flowers. With LRs you know you are just a nudge towards that month/qtr's figures.
I spent £40k on a new D3. Didn't get anything. I couldn't even get free mats out of them.
Got my wife's new £18k Mini in same month and we got a bottle of champagne with that.
Some friends of ours spend £8k on a new small Seat and they got flowers and free mats!Matt
A tank of diesel and the wrong keys.TDV6 SE auto, Java / Alpacca
2010 Mini Cooper S Conv. Pepper White, Blue roof
2010 Jaguar XJ, Caviar with Cashew seats, B&W 1200W Hifi
16th Oct 2006 6:12 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
I had a chair .......one of those foldy uppy ones. The wife recently had flowers, balloons, mats and a tank full when picking up her new motor from Ford. 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
16th Oct 2006 6:16 pm
bluebarchetta
Member Since: 25 Oct 2005
Location: Aylesbury
Posts: 524
I got mine 18 hrs after my son was born on 22 December - on the way back in to hospital - didn't really worry that I only got enough fuel to get there
Thank goodness the hospital visiting hours meant that I was not allowed in in the morning
When I purchased our RRS (the dealer demo) we only got six month tax on it, yet the deal was based on the OTR price with 12 months tax. I didn't notice until the renewal notice came through four months later!
Made me feel like I conned!Matt
16th Oct 2006 6:20 pm
dylansdad
Member Since: 04 Apr 2006
Location: Solihull
Posts: 745
Handover was a bit rushed as sales guy had family comitment he needed to get to, but did have time to show me preheat and precool features etc. and was given a bunch of flowers for the wife (who I had just divorced ... so girlfriend got them ) was a memorable moment that first drive away in the new D3.2004 TDV6 HSE Auto Zambezi Silver
16th Oct 2006 6:26 pm
mach1
Member Since: 24 Jun 2006
Location: SE London
Posts: 65
Without asking I got...
Full set of mats
Full tank of diesel
Leather cleaner
Wheel cleaner
Touch up paint stick
Also, the sales guy spent over an hour going through the car with me including a test drive before I signed for it.
Almost forgot, also got 2 LRE vouchers
Last edited by mach1 on 16th Oct 2006 7:52 pm. Edited 1 time in total
16th Oct 2006 6:37 pm
AndrewS Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10438
dickgriff wrote:
I had a chair .......one of those foldy uppy ones. The wife recently had flowers, balloons, mats and a tank full when picking up her new motor from Ford.
Thats cause she has girl parts and you dont In the Beginning there was nothing, which exploded.
16th Oct 2006 6:48 pm
Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
AndrewS wrote:
dickgriff wrote:
I had a chair .......one of those foldy uppy ones. The wife recently had flowers, balloons, mats and a tank full when picking up her new motor from Ford.
Thats cause she has girl parts and you dont
I thought he had boobies
Bit of diesel and a grin was what I got and a good laugh!DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
Well I've got a LR experience voucher and the car is still 2 months away!...hopefully Ryan will be reading this and thinking what a bootload of goodies he can get me!2007 HSE Java Black.....sold
2007 B150 Horizon Blue
2008 Toyota Aygo Platinum
--------------------------------------------------
The Master of Suave !
After ordering the dealer sent me a box with a pewter miniature D3 and a DVD.
At the handover I got a bottle of wine and a Land Rover cap. The sales guy took about 3 hours to show me the car, fill in all the paperwork and introduce me to most of the dealer's staff. I thought that was a nice personal touch...
A couple of weeks later the dealer invited me and the wife to a full day of Land Rover Experience off-road driving... 2006 Zermatt Silver TDV6 'SE' Auto, Mantec sump guard, Frontrunner roofrack, Lightforce 140s, split charge system and... a Jetboil.
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.......one of those foldy uppy ones. The wife recently had flowers, balloons, mats and a tank full when picking up her new motor from Ford. 
... so girlfriend got them 
) was a memorable moment that first drive away in the new D3.
2006 Zermatt Silver TDV6 'SE' Auto, Mantec sump guard, Frontrunner roofrack, Lightforce 140s, split charge system and... a Jetboil.
